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Your Pet Needs a Vacation Too!
We welcome your furry friends at the Hilton Phoenix East
When you stay at the Hilton Phoenix East, your pet is welcome to join you as well.
See below for requirements and special perks for your four legged friend! At check-in,
your pet will be given a welcome package featuring a travel tote filled with special
treats for your stay including:
- Organic treats
- Packet of bio-degradable waste bags
- A special travel tote made of Crypton Super Fabric
- A travel-sized bottle of disinfectant, deodorizer & one-step cleaner for pet stains and smells
- Hilton pet collar tag
In addition, your room will include Hiltons Crypton Clean Pet Pillow designed by
William Wegman, two Hilton pet bowls and a placemat. Our concierge will also share
a list of local pet services to make your stay extra enjoyable!
To book, reserve your room online, then call our front desk at (480)833-5555 to let us know your pet is arriving!
***Pet Program Terms and Conditions****
These terms and conditions apply to domesticated pets and do not apply to Service Animals as that term is defined
by the Americans with Disabilities Act and applicable state law. Service Animals are welcome at the hotels. Offer
subject to availability at participating hotels. To book a room with your pet, you must call the hotel directly or
1-800-HILTONS and specifically mention you want to bring your pet. Rooms with pet may not be booked without specific
pet reservations and may not be booked online. Only domesticated dogs or cats that weigh 75 lbs. or less are permitted
to stay in the hotel. Domesticated dogs over 75 lbs. may be permitted to stay in the hotel at the hotel's sole discretion
and must be discussed with the hotel's general manager prior to making a reservation. No more than two pets permitted in
the room. A non-refundable fee of $75 or less (as determined by the hotel) will be charged to the guest's credit card.
Additional fees may apply if the pet causes any damage or if the guest takes the pet bed, bowl and/or placemat. Guest must
bring a leash or pet carrier. Pet must be restrained on a leash or in a pet carrier when outside the guest room. Pet must be
caged or on a leash and guest must be present while the room is serviced by anyone. Guest must notify the front desk when pet
is unattended in the room. Guest must hang the "Pet in Room" door hanger outside the room for the duration of the stay. Guest
must properly remove litter associated with their pet. Pets are not permitted in hotel restaurants, other hotel food/beverage
areas or any area designated by the hotel. Guest agrees to pay the hotel any charges for any necessary cleaning/repair due to
pet damage or for taking the pet bed, bowl and/or placemat, as determined in hotel's sole discretion. Guest is responsible for
noise the pet creates and will ensure that the pet does not disrupt the quiet enjoyment of other hotel guests. Should the hotel
determine in its sole discretion that the pet is objectionable to other hotel guests, guest must immediately make other
arrangements to house the pet outside the hotel. Check with the hotel directly for any additional requirements. For example,
some hotels may require presentation of vaccination documents at check-in or some hotels may prohibit leaving the pet unattended
in the room. Guest must sign a waiver regarding, among other things, assumption of responsibility for any damage caused by the pet.
The hotel may exclude pet if in the hotel's sole discretion the pet is considered dangerous or likely to frighten, harm or disrupt
hotel guests.
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